About Us

Our History

facility

Linen King was founded in 1999 by L.K. McCullough, Kevin Jordan, and Leonard McCullough. The Linen King  concept was developed from an earnest desire to operate the best linen service provider in the southwest region. In 1997, Leonard and his wife Jennie decided to move “back home” to the Tulsa area and investigate building a business with Leonard’s father, L.K. McCullough. At that time, L.K. was successfully operating a commercial laundry in Joplin, Missouri that was owned by a non-profit workshop for the disabled. He oversaw the development of this laundry from its blueprint stage and quickly grew it into a large healthcare-specific laundry.

 

After partnering with local entrepreneur Kevin Jordan, Linen King purchased its first healthcare laundry operation from the ServiceMaster Corporation in Sand Springs, Oklahoma. In a few short months and with a great deal of hard work, early mornings, and late nights, Linen King took the struggling ServiceMaster laundry and turned it around, more than doubling the volume in the first year.

 

Since 1999, Linen King has experienced double-digit growth each year and has maintained a 95 percent customer retention rate. Linen King’s current regional footprint now includes more than 150,000 square feet in healthcare laundry  facilities in Arkansas, Oklahoma, Missouri and Kansas and will process more than 50 million pounds of healthcare laundry annually.

 

Philosophy

Linen King brings an unprecedented level of customer service to healthcare linen. Managing partners are available to customers at all times, providing hands-on healthcare linen solutions that competitors are unable to match. We also compensate our employees well and try to ensure that Linen King is an enjoyably place to work. It’s a strategy that’s allowed us to grow from just 14 employees to more than 300 in a very short time!

 

Mission Statement

“A full service commercial laundry where you’re treated like royalty”

Linen King will establish the nation’s preeminent business model for providing outstanding quality linen service to the healthcare and hospitality industries, while at the same time generating meaningful and integrated employment opportunities.

We will accomplish this mission by following these principles:

  • Honor God in all our activities
  • Have an unwavering commitment to higher moral standards
  • Establish a “get the job done” attitude within the organization
  • Always realize that our business exists to serve our customers
  • Empower our employees to think and act innovatively
  • Continually create new growth opportunities for our employees
  • Foster a work environment that provides for a proper balance of priorities
  • Pursue fairness and equality in all business dealings
  • Have fun and be thankful
  • Always do the right thing- even when no one is watching

 

Management

Linen King brings a wide range of management experience and talents to ensure healthcare laundry service is the last thing you have to worry about. With Linen King, you will receive personalized, hands-on attention from an owner of the company- someone who has a vested interest in your complete satisfaction. Moreover, we have fostered the same pride and dedication in our employees.

 

We have assembled a unique team of professionals uncommon in the healthcare industry to ensure we exceed your expectations. We are a local, active and dedicated company focused on doing one thing and doing it properly- providing unparalleled healthcare laundry service. Our growth, customer satisfaction and commitment to the future are indicative of our mission and how we operate.

 

Meet our leadership team.

 

Leonard McCullough
Leonard McCullough is the CEO and founding partner of Linen King. He is a graduate of Duke University and has more than 15 years of experience in the laundry industry.
Gary Hutchison
Gary Hutchison is the COO of Linen King and has extensive manufacturing, sales and service experience with the healthcare industry, having previously served as CEO for a large manufacturing company and as a manager with Johnson & Johnson.
Jay Betz
Jay Betz is Vice President of Finance for Linen King. Jay is a seasoned accounting, finance and operations professional, possessing a CPA certification and outstanding academic credentials. Jay also served as CFO for a large, billion-dollar organization.
Michelle Admire
Michelle Admire is the corporate office manager and brings with her a tremendous range of skills. She has experience in banking, accounting and customer service. Her values, work ethic and consistent attention to detail make her an excellent and invaluable asset for the Linen King operation.
Steve Duckett
Steve Duckett joins Linen King as Director of Account Management. Steve brings over 22 years of experience in the industry within both hospital facilities and in plant operations. Steve has his Bachelor’s degree, as well as his CHESP designation, Certified Healthcare Environmental Services Professional.

Richard Warren
Richard Warren manages the Conway, Arkansas facility with more than 20 years experience in the laundry industry. He has multiple certifications and is a regular contributor to industry publications as a healthcare laundry service expert.
Sam Johnson
Sam Johnson manages our Springdale, Arkansas  location and has more than 20 years experience in commercial laundry management. Under Sam’s watch, Linen King’s Arkansas operations have grown tremendously, and his “whatever it takes” attitude is being replicated throughout the company. Sam is also a graduate of the Production Management Institute’s three-year continuing education and certification program.
Lee Williams
Lee Williams manages the Columbia, Missouri facility with more than 30 years’ experience in the laundry industry. He has managed some of the largest laundries in the nation and has extensive knowledge of Joint Commission and HLAC guidelines.
Steve Falkner
Steve Falkner manages the Wichita, Kansas facility with more than 20 years’ experience in the laundry industry as a manager, business owner, and service professional.
Paul Dube
Paul Dube manages the Midwest City location and has been in the laundry business for over 20 years. Paul previously served his country with a distinguished career in the US Air Force.